About Us

At TFO, tiles aren’t just our business, they’re our passion. With over 50 years of industry expertise, we’ve built strong partnerships with leading brands worldwide. This direct access to top-quality tiles, mosaics, and natural stone allows us to pass on massive savings to you, our valued customer. By selling high volumes at low margins, we offer discounts of up to 70% off retail prices. Whether you’re a DIY renovator or a large-scale builder, our unique model ensures you get the best products at the lowest prices.

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Our Products and Services

We offer a wide range of quality tiles, pavers, porcelain panels, mosaics, and natural stone products with over 700,000m² of tiles and 250,000 sheets of mosaics in stock. With same-day pickup or delivery and open 7 days a week, we guarantee you’ll find the perfect tiles for your next project. No matter the size of your project, we’ve got you covered with the biggest range of floor and wall tiles in the latest designs and innovations suitable for every space, including terrazzo look, concrete look, timber look, metallic look, stone and marble look floor and wall tiles, subway tiles, mosaic tiles, encaustic look tiles,  pool mosaics, natural stone, stack stone, loose stone walling and more!

Plus, we offer free interior design consultations to help you choose the perfect tiles and create a cohesive look for your space. Our knowledgeable team is here to assist with everything from measuring plans and selecting designs to installation advice and aftercare solutions. We’re open 7 days a week to make your shopping experience fast, simple, and stress-free, whether you’re renovating a single room or building an entire home.

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Bathroom Accessories

Enhance the functionality and style of your bathroom with TFO’s range of quality bathroom ware, tapware, and accessories. Available in various styles and finishes to complement any aesthetic, our products are crafted with precision and built to last.

Tiling Accessories

We offer a high-quality range of adhesives, grout, sealers, primers, waterproofing products, acoustic underlay products and tiling tools including products from Kerakoll, Zada Adhesives, SureSeal Sealants & Hide Skimmer Boxes.

Third-Party Speciality Services

Looking for custom finishes to complement your tile or stone selections? We can provide the details of industry professionals who can assist you with your water jet cutting, aftermarket bullnose edging and stair tread fabrication needs. Ask our friendly staff for more details on these third-party services.

Bathroom

1000+ Projects
One standard: excellence.

Don’t take our word for it, we’ve got thousands of 5 star reviews

Google Rating
4.1
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Charbs Khoury profile picture
Charbs Khoury
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Great service, very helpful and professional. I was lucky enough to be served by Gia who's lovely smile made my day. All round amazing service 🥰
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Deanne profile picture
Deanne
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Huge variety and friendly staff
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Jose Ferreira de Sa profile picture
Jose Ferreira de Sa
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TFO has outstanding customer service,always above and beyond. Told them what I wanted to achieve,they gave me professional insight on what and how I wanted to accomplish.
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Peter Williams profile picture
Peter Williams
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My wife and I had such a great experience at the Tile Factory Outlet today choosing our tiles. Linley was amazing, super friendly, helpful, and really knew his stuff. He took the time to explain the options and made sure we found exactly what we wanted. It’s not often you get that kind of genuine service these days. Thanks to the friendly young lady at checkout and Linley for making the whole process so easy! Highly recommend this place.
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Carol Chami profile picture
Carol Chami
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The only place I go for affordable great quality tiles
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Ben Crombie profile picture
Ben Crombie
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Great range and prices
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Rita azeez
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Eddie was nice
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S Braasch profile picture
S Braasch
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Awesome company with great prices and great tiles

Our Story

Tile Factory Outlet (TFO) was founded in Auburn in 2005. Although a new retail model at the time, Managing Director Len Franco’s decades of experience as an importer and wholesaler helped TFO quickly gain traction and become a success.

In 2009, we relocated to 107 Warren Road, Smithfield, transforming from a clearance outlet into Australia’s largest single-tile store. Our unbeatable prices and massive range now attract customers from all over the country – and even internationally!

In 2016, Maria Franco joined as a director, bringing her expertise in marketing, fashion, and interior design to help expand TFO further. Each year, our team travels to Italy’s Cersaie and Marmomacc fairs, the most prestigious tile and stone exhibitions in the world. This allows us to source the latest designs and cutting-edge technology, bringing the best innovations directly to our customers.

Established in 2016, our Commercial Division is dedicated to supporting builders, developers, and contractors with projects of any scale—from large multi-residential developments to bespoke custom builds. In 2022, we expanded further with The Design Lab, an exclusive space tailored to architects and designers. With direct access to our global network of manufacturers and expert technical support, our team helps industry professionals source the perfect products and solutions to bring their vision to life.

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Where We Are Today

Today, TFO is a family driven enterprise with Gino, Annalee and Marcella joining Len and Maria as directors, and the third generation of the family gaining experience.

Under the leadership of Maria and Len, TFO continues to evolve, passing on decades of industry knowledge to the next generation. Our mission remains unchanged: to provide you with top-quality tiles at the most competitive prices.

We encourage you to shop around – but we’re confident that you won’t find better value for money anywhere else!

Visit us or pay the price!

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FAQ's

The number one frequently asked question about TFO is the location. Our showroom and warehouse are in the same convenient location at 107 Warren Road, Smithfield NSW 2164. Consequently, easy to get to from most parts of Sydney.
The number two frequently asked question about TFO is about Pick Ups. Yes, same day pick up is available. Please refer to our vehicle loading policy at: www.tfo.com.au/tfo-vehicle-loading-policy
Another important frequently asked question is about delivery. Our prices do not include delivery. However, we have a list of reputable third party transport companies that will take care of your delivery needs. Resulting in a special price to TFO customers based on the quantity of the order and delivery location. Please refer to this link for more information and pricing: www.tfo.com.au/delivery/
AT TFO, we accept Cash, Credit Card, Cheque and Bank Transfer as methods of payment. In short, funds must be cleared prior to goods being picked up or delivered.
Showroom Weekdays: 8:00am – 4:30pm Saturday: 9:00am – 4:30pm Sunday: 10:00am – 3:00pm Pickup Weekdays: 8:00am – 2:00pm Saturday: 9:00am – 2:00pm Sunday: 10:00am – 2:00pm Our Public Holiday hours will differ and are available on our website closer to the date.
No, we do not visit job sites to measure – your builder or tiler will do this for you.
Not always. If you have a sample or image of what you’re trying to match, we may be able to find something similar.
Wall tiles are suitable for wall application only, whereas floor tiles can be used on both floors and walls.
Shade variation is characteristic in all fired products and includes colour and tonal differences which vary with each batch produced.
Yes, 600x600mm tiles can be used on the bathroom floor. Always check with your tiler before purchasing tiles.
For general cleaning, sweep or vaccum first, then mop with warm water and suitable tile cleaner. Do not use harsh or abrasive chemicals. For further information, please refer to Sales for Cleaning & Maintainence Guidelines.
Yes, all our natural stone needs to be sealed.
12mm natural stone should only be installed on a concrete substate. 30mm stone is best for a road base application.
12mm and 15mm are tile thicknesses, whereas 30mm is a paver and suitable for different types of applications.
No we do not recommend tilers, however you can refer to www.tfo.com.au/tilers/ as a starting point. It is the customers responsibility to ensure their tiler has a current tiling license and meets your requirements.
No, we do not cut tiles, this is done onsite by your tiler.
Costs can vary, your tiler will provide you with a cost for installation.
Both products can be used, what you select will be dependant on your substrate.